FAQ's

On this page you will find important information pertaining to billing, unacceptable container debris, and our commercial and municipality recycling services.

Billing

Billing Information

Our Billing Cycle

  • Residential Customers: We close the billing cycle on the 25th of each month.
  • Commercial Customers: We close the billing cycle on the 30th of each month.

Pay Online

If you would like to receive your invoices via email and pay online call our office at 207-487-5048 to sign up with your email. It’s that easy!

Return Check Policy

There is a $25 fee for any returned checks. You will need to call our office to make arrangements within 10 days of notification of a returned check to stop further actions.

Credit Card Cancellation Fee

There will be a $25 processing fee for any order canceled that was paid using a credit card.

Dumpster

Container Content that is Not Acceptable

The items which are not permitted include propane tanks, fuel tanks, and anything that contains fuel or oil. Computer monitors, TVs, freezers, air conditioners, refrigerators, and dehumidifiers are accepted, but a charge for appropriate handling/disposal of the item will be incurred.

Recycling

Commercial & Municipality Recycling Services

We offer recycling services to both commercial and municipality accounts only. The following items are available for pickup:

  • Glass: Rinsed out clear or colored glass. No window or car glass.
  • Tin Cans: Rinsed out.
  • Plastics #2: Look under the container for a triangle symbol to verify.
  • Paper: Newspapers, magazines, catalogs, junk mail. Always tear off or black out your address or personal information.
  • Cardboard: Corrugated.

Holiday Schedule

The only holidays that will cause pick up schedules to be altered will be Thanksgiving and Christmas. Please check back as the alternate pick up day will be posted at a later time here as well as on the scrolling banner on the home page.